Heart to Heart

At Tokyo COMENS we utilize sound, lighting, visual imaging, and simultaneous interpretation equipment to develop an optimal plan for customers, providing them with the technology they need on-site.


Company Overview

Company Name
Tokyo COMENS Co., Ltd.
(COMENS Holdings Co., Ltd.)
September 2013
Head Office
Tokyo LOFTY+ 2-11-18 Tatekawa, Sumida-ku, Tokyo 130-0023
Yoshitaka Igai, President and CEO
Group Companies
COMENS Co., Ltd.
Sound Wave Co., Ltd.
Member Organization
Japan Convention Management Association (JCMA)

Cancellation Policy

In the event of cancellation, the following fees will be charged.

Event Day Set-up Day 7 Days Prior 14 Days Prior
Equipment fee 100% 100% 50% 30%
Personnel, transportation,
and miscellaneous expenses
100% 100% 100% 50%
  • 50% of the total quoted fee is to be paid by bank transfer 30 days prior to commencing services.
  • Credit cards are not accepted.
  • Detailed conditions of the sales order will be concluded in a separate usage agreement.
  • Cancellation fees will be charged at the percentages listed in the table above.
  • Any additional expenses incurred in relation to accommodation, commuting, and transport associated with procuring equipment will be added to the above cancellation fees.
  • A tax rate in accordance with the laws of Japan will be added.
  • The above fees may not apply in the case of force majeure cancellation of an event due to natural disasters.

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